These terms and conditions (the “Terms and Conditions”) govern the use of (the “Site”) and Tonic Natural Health Centre. This Site  and physical clinic space is owned and operated by Tonic NH Enterprises Pty Ltd. This Site is a medical website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Tonic NH Enterprises Pty Ltd and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

  • E-books.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Important information

Any guidance provided by Kylie Armstrong or any of Tonic Natural Health’s contractors post-appointment requires your commitment to follow it diligently. Achieving desired outcomes necessitates patience, as results don’t manifest overnight. Periodically, Kylie or her contractors may offer specific instructions for your health journey, involving adjustments to your diet and lifestyle. Non-compliance with these instructions may impede the realization of your goals. Your health is ultimately your responsibility, and you must take ownership of your health journey.

Advice related to treatments or supplements shared on Tonic Natural Health’s social media is general and not a substitute for professional medical advice. Making health changes without consulting a medical practitioner can be risky. Kylie and her contractors aim to offer maximum support but cannot respond to enquiries outside of appointments regarding treatment plans, testing results, symptoms, or lifestyle changes. This is to ensure proper duty of care and appropriate follow-up discussions.

Personalised prescriptions provided after an appointment with Kylie Armstrong or contractors are strictly for your use and should not be shared. Sharing may pose health and safety risks to others due to differing health circumstances.

Prior to altering your diet, lifestyle, or incorporating herbal/nutritional supplements, consulting your medical practitioner, such as your GP/doctor, is strongly advised. Informing them of changes is crucial to ensure correct duty of care and prevent any interference with existing medical treatments.

You are responsible for informing your practitioner of any new health changes, such as pregnancy, breastfeeding, or starting new medications. Never cease existing medical treatment without consulting the prescribing practitioner.

While we aim to provide comprehensive care, adverse reactions to herbal or nutritional supplements should prompt immediate medical attention. We cannot be held accountable for unforeseen reactions, and the responsibility lies with the supplement manufacturer, not Tonic Natural Health.

Tonic Natural Health employs other health practitioners on a subcontracting basis. They have their associations and professional insurance. Tonic Natural Health is not liable for any actions or services performed by these practitioners. Concerns should be addressed directly with them, and if unsure how to contact them, email us for assistance.

Naturopaths are not medical professionals, and the information provided is not a substitute for mental health support or medical treatment. In case of concerns, seeking advice from a medical health professional is recommended. Clearance from your doctor is vital before making significant changes to your health, diet, and lifestyle.

Tonic Natural Health’s naturopathic services are tailored for those interested in enhancing their health and willing to make lifestyle and diet changes. The approach is gradual, and clients can progress at their own pace. However, if readiness for change is lacking or significant emotional challenges hinder progress, alternative practitioners may be recommended.

Our services may not be suitable for individuals with cancer or diagnosed mental health conditions like schizophrenia, manic-depressive disorder, substance abuse, or PTSD, as we lack expertise in these areas.


We accept the following payment methods on our Site:
  • Credit Card and Pay Pal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Shipping We offer Australian shipping services through Australia Post  and our individual suppliers choice of delivery servise

Our goal is to process orders within 2 business days. Please note that we cannot guarantee specific delivery times due to constant changes in weather and unforeseeable delivery challenges.

  • Express shipping: $16.50 or FREE for orders above $250


  1. Change of mind returns understanding the challenges of online shopping, we acknowledge that choosing the right product can be tricky. However, in compliance with health regulations, we are unable to accept returns for nutritional supplements solely due to a change of mind. It’s crucial to make careful selections and ensure that the chosen product aligns with the guidance from your healthcare provider or general practitioner.
  2. Other returns In accordance with Australian Consumer Law, Tonic Natural Health, will facilitate product returns and offer an exchange or refund (as applicable) when:
  • The product is damaged, or
  • The product is faulty, and
  • You can present your receipt

Tonic Natural Health may choose to return the product to the manufacturer to assess the issue’s nature.

Please be aware that Tonic Natural health, reserves the right to decline an exchange, refund, or repair if the item fault results from misuse or neglect.

Our Products are accompanied by guarantees protected under the Australian Consumer Law, ensuring your entitlement to a replacement or refund in the event of a major product failure.

Limitation of Liability

Tonic NH Enterprises Pty Ltd and our directors, officers, agents, contractors, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Tonic NH Enterprises Pty Ltd and our directors, officers, agents, employees, contractors, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Victoria.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows: